Reference

How 999de Handles Your Personal Information

Your account data belongs to you. This policy sets out exactly what we collect when you open an account or transact via bKash, Nagad or Rocket — and how we keep it secure.

Data collected only as neededbKash, Nagad, Rocket transaction records protectedYour right to request or delete your dataNo data sold to third partiesContact us anytime to review what we hold

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold, correct something, or ask us to remove your account records, reach out through any of the channels below. We handle privacy requests through the same support team that manages account queries, so you will not be passed between departments. Response times depend on the nature of the request and your region.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply SSL encryption across every page on 999de, which means your account details and wallet transaction data move between your device and our servers in encrypted form. Internally, account data is accessible only to staff who need it to process payments or resolve support cases. We do not share your bKash, Nagad or Rocket transaction details with unrelated third parties. Cookie settings can be adjusted from your mobile browser; disabling non-essential cookies does not affect your ability to log in or transact.

SSL Encryption All data you submit — account details, bKash or Nagad wallet numbers, login credentials — is encrypted in transit using SSL across the full site.

Cookie Controls We use session cookies to keep your lobby state active on mobile. You can manage non-essential cookie preferences from your browser settings at any time.

Data Retention Policy Account and transaction records are kept only as long as necessary for payment reconciliation or as required under rules applicable to your eligible region.

Access and Correction Rights You can request a copy of your data or ask us to correct inaccurate details. Submit your request via live chat or email with your registered contact number.

Data We Gather and Why We Gather It

999de Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 999de, we collect the information needed to run it — your name, contact details, and the mobile wallet numbers you use to transact. If you deposit via bKash, Nagad or Rocket, we record the transaction reference, amount and timestamp. This

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helps us match payments to accounts accurately and resolve any queries quickly. We also collect device and session data — browser type, IP address, and pages visited — to maintain security and detect unusual login patterns. Cookies track your session state so the lobby stays responsive
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across your mobile browser. We do not collect more than what account management and payment verification require. Data linked to your wallet transactions is held only as long as it is operationally necessary or as required under applicable rules for the eligible regions we serve. You
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can ask us at any time what data we hold on your account, and we will respond through our standard support channel. Jurisdictional rules vary; your rights under this policy depend on your local law and the region where your account is active.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at 999de

These are the questions we hear most often about how we handle account data, wallet records and your rights as an account holder. If your question is not covered here, reach out via live chat or email.

We collect your name, contact details and the mobile wallet number you register — bKash, Nagad or Rocket. We also log device and session data to keep your account secure.

No. Your wallet transaction references and payment amounts are used only to reconcile your account. We do not sell or share this data with unrelated third parties.

We retain records for as long as they are needed for payment reconciliation or as required under rules applicable to the eligible regions we operate in. You may ask us to review this.

Yes. Contact our support team via live chat or email with your registered mobile number. We will identify your account records and share what we hold in a clear format.

Submit a deletion request through live chat, email or the Help section inside your account. We process requests in line with our retention rules and applicable regional requirements.

We use session cookies to keep your mobile lobby state active. Non-essential cookies can be adjusted from your browser settings without affecting your ability to log in or transact.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ App999de App

How 999de Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies, Security and Retention

Common Questions About Your Privacy at 999de

01 What personal data does 999de collect when I open an account?

02 Are my bKash or Nagad transaction details shared with anyone?

03 How long do you keep my account and payment records?

04 Can I request a copy of the data you hold on my account?

05 How do I ask 999de to delete my account data?

06 Does 999de use cookies, and can I turn them off?

Privacy Policy

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